Cancellation Policy

Welcome to BABIC. We understand that sometimes plans change, and you may need to cancel an order. We aim to make the cancellation process as straightforward as possible while ensuring fairness to both you and our team. Please take a moment to review our Cancellation Policy:

1. Order Cancellation

1. Cancellation Window:You may cancel your order within 2 days from the time of purchase. After this period, the order may have already been processed and shipped.
2. Cancellation Process:To request an order cancellation, please contact our customer support team at support@babi.in. Provide your order number and a brief reason for the cancellation.

2. Cancellation Eligibility

1. Unshipped Orders:Orders that have not been shipped or are in the early stages of processing are typically eligible for cancellation.
2. Customized or Personalized Items:Please note that orders for customized or personalized items may not be eligible for cancellation once production has started.

3. Refund for Canceled Orders

1. Refund Processing:If your order is eligible for cancellation, we will process your refund within 5-7 working days. Refunds will be issued to your original payment method.
2. Shipping Costs:Shipping costs are non-refundable for orders that have already been dispatched. If your order has not been shipped, any shipping fees paid will be refunded.

4. Changes to this Cancellation Policy

We reserve the right to update or modify this Cancellation Policy at any time to reflect changes in our cancellation practices or for legal reasons. Any changes will be effective immediately upon posting on our website.

5. Contact Us

If you have any questions or need further assistance regarding our Cancellation Policy, please contact our customer support team at helpdesk support@babic.in